The customer has the right to exchange within 3 days from the date of receipt.
The customer has the right to return within one day from the date of receipt.
- No product will be returned or exchanged after opening its original packaging (plastic wrapper), and a sample of the same product is attached to each order for testing.
- All purchases made through the installment service provider (Tamara) will be refunded through them.
- The customer will be compensated if the product arrives damaged with the same product within 15 days from the date of receipt, with all photos of the damaged product attached.
- When your order is out for delivery or a shipping policy is issued and the order is requested to be cancelled, in this case the amount of your order for the product will be refunded and the delivery value allocated to the shipping company will be deducted.
- If you wish to exchange or return any product after receipt, you must pay the shipping amount for the returned order and the new order.
We are pleased to contact you with technical support via email: [email protected]
Or via WhatsApp number +966 577108080
By completing the purchase process, you agree to the terms and conditions and the store's exchange and return policy.
We are always proud to serve you, our valued customers.